Why do I keep getting a “Multiple Browser Warning” when I try
to Login?
Bill Paris, MLS Technician
Fixing "Multiple Browser Window" Problems
Try these troubleshooting steps if you frequently get the message "This
portion of Stratus MLS cannot be run in multiple browser windows" when
logging on or working in Stratus
Solution 1: Clear out your "CACHED" files
in Internet Explorer
- From Internet Explorer, go to TOOLS, INTERNET OPTIONS. Thiswill bring you to the General tab
- Under the heading Browsing history click on SETTINGS
- At the section titled “Check for newer versions of stored pages” make sure "Every time I visit the webpage" is selected.
Click OK
- Also under the heading Browsing history click on Click on the DELETE button
- Check the boxes next to "Preserve Favorites website data”, Temporary Internet Files” and “History” and click Delete
- Click OK, then close Internet Explorer
- Re-open Internet Explorer and then try Stratus again.
Solution 2: Turn off Pop-Up Blocker in Norton Internet
Security
Click here for full instructions for
Norton 2005, 2004, and 2003 versions |